All items are non-refundable, all sales are fine. This Event is Rain or Shine.
Cancellation Policy
If the event is cancelled, you will be automatically refunded. If the event is postponed, you will be notified and have up to (30x) days from the first written postponement notification to request a refund. All previous tickets of postponed events will automatically carry over to the new date. Email support@nightout.com for more information
Transfer Policy
PER CONTACT TRACING STANDARDS -- NO TICKETS MAY BE TRANSFERRED, SOLD, OR GIVEN TO ANY INDIVIDUALS OR 3RD PARTIES.
Age Restrictions
This event is open to ONLY those 21+. Please bring government ID, passport, etc.
Tickets are located in your account. You can view, print, email and even text them directly to yourself and / or your friends.
If you can't login or access your tickets it's possible that your email may have been entered incorrectly when you originally placed your order. Please give us a call or shoot us an email and we'll give you a hand.
Your best bet is to reach out directly to the event organizer. You can typically find their contact details and web resources on the event page. If you run into any snags you can always get in touch with us and we’ll help with whatever we can. Contact Support
Generally speaking, each event has it's own refund policy that is set forth by the event organizer or venue. Most events have a zero refund policy and there's nothing NIGHTOUT can do to process or offer a refund for you.
An event's refund policy is or was presented to you on the event page in the "Purchase Conditions" box located near the Checkout button. If you are or were uncertain about your event's refund policy, we recommend you contact the event organizer for their policy and any questions relating to a refund.
If you purchased Refund Protection
as you placed your order you can submit an application for a refund
here.
NIGHTOUT uses a third party service,
Booking Protect
as it's Refund Protection partner. Any questions about submitting an application for a refund, questions on a pending application or other Refund Protection related questions should be directed to them. You can contact them
here.
The first step is to check your spam folder as emails will sometimes end up there. It's also possible that your email may have been entered incorrectly when you originally placed your order. Please give us a call and we'll give you a hand.